FAQ

1. How do I receive my product?

After successful payment, your digital product will be delivered instantly through download access, dashboard access, email, or the method mentioned on the product page.

2. How long does delivery take?

Most digital products are delivered instantly after payment.

3. Are payments secure?

Yes. We use trusted and secure payment gateways to process transactions safely.

4. Do you offer refunds?

Due to the nature of digital products, refunds are generally not available once a product has been purchased and delivered.

5. I completed payment but did not receive my product.

Please contact support with your order details, and we will help you as soon as possible.

6. How can I contact support?

Email: support@novofiy.shop

Telegram: @novofiy

Instagram: @novofiy

Website: novofiy.shop

7. Do I need an account to buy products?

Some products may require an account for access and downloads.

8. Can I share purchased products with others?

No. Purchased products are for personal use unless otherwise stated on the product page.