Refund Policy
Welcome to NovoFiy. We sell digital products such as bundles, courses, scripts, templates, resources, and downloadable content.
Because all products are delivered digitally, please read our refund policy carefully before making a purchase.
1. No Refund Policy
All sales are final. Once a digital product has been purchased and delivered, no refund will be provided.
Since digital files can be downloaded, copied, or accessed instantly, we do not offer returns or refunds after successful payment.
2. Please Purchase Carefully
We request customers to read the product description, preview details, and pricing carefully before purchasing.
If you have any questions, contact our support team before placing an order.
3. Exceptions (If Applicable)
Refunds may only be considered in the following rare situations:
- Duplicate payment charged twice
- Payment successful but product not delivered
- Wrong product delivered due to technical error
- Corrupted file issue not resolved by support
4. Support for Download Issues
If you face any issue accessing your product, download link, or account, contact us and we will help you quickly.
5. Chargebacks / Fraud Claims
False chargebacks or misuse of payment systems may lead to account suspension and legal reporting.
6. Policy Updates
NovoFiy reserves the right to modify this Refund Policy at any time without prior notice.
7. Contact Us
Email: support@novofiy.shop
Telegram: @novofiy
Instagram: @novofiy
Website: novofiy.shop
